Shipping policy

Thanks for shopping with Waldoch Customs! Here's what to expect after you order new accessories for your truck or van.

Order processing

  • Orders ship within 2 business days of being placed.
  • If an item is out of stock, we will notify you. You can choose to wait for the item or request a full refund.

Shipping carriers

  • Most orders ship via FedEx.
  • Orders going to North Dakota, South Dakota, Minnesota, Wisconsin, or Iowa may ship via Spee-Dee Delivery.

Freight items

Freight items ship within the lower 48 United States only.

International shipping

International shipping is available for most non-freight items. International orders ship via FedEx.

Free local pickup

You can pick up your order for free at our store in Forest Lake, Minnesota:

Waldoch Customs
13821 Lake Dr NE
Forest Lake, MN 55025

  • Some products are not available for pickup. Please call or email us before you travel to our facility.
  • We will send you a confirmation email when your order is ready for pickup.

Check Pickup Availability

Tracking your order

As soon as your order ships, we will email you a shipment confirmation with tracking information. You can use the tracking link in that email to check on your order at any time.

Problems with your order?

Once your order arrives, have fun with it! If anything isn't right, please contact us first so we can make it right.

Contact Customer Service Return & Refund Policy