Privacy policy
Your privacy matters to us. This privacy policy explains what information Waldoch Customs collects when you use waldochcustoms.com, how we use it, and the choices you have.
Last updated: September 19, 2026
Privacy policy at a glance
- What we collect: the information needed to process your orders, support you, and improve our store
- Selling your data: we do not sell your personal information
- Marketing emails: you can opt out at any time
- Your information: you can ask to see, correct, or delete what we hold about you
What we collect
We may collect the following information:
- Your name
- Contact information, including your email address, phone number, and billing and shipping addresses
- Order information, including the items you purchase. Payments are handled by our payment processors, and we do not store your full card number.
- Demographic information, such as your ZIP code, preferences, and interests
- Other information relevant to customer surveys and offers
- Device and browsing information collected through cookies, such as your IP address, browser type, and the pages you visit
How we use your information
We use this information to understand your needs and provide you with better service, and in particular to:
- Process, ship, and support your orders
- Keep internal records
- Improve our products and services
- Send promotional emails about new products, special offers, or other information we think you may find interesting, using the email address you provided
- Contact you for market research by email, phone, or mail
- Customize the website according to your interests
Who we share it with
We do not sell or lease your personal information. We share it only in these situations:
- With service providers that help us run our store, such as our e-commerce platform, payment processors, shipping carriers, and email and customer service tools. They receive only what they need to do their work for us.
- When we have your permission
- When we are required to by law
- With advertising partners, such as Google and Meta, which receive browsing and device information through cookies to help us measure and deliver our advertising. You can limit this through your browser's cookie settings.
We will send you promotional information about third parties only if you tell us you would like to receive it.
Security
We are committed to keeping your information secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard the information we collect online.
How we use cookies
A cookie is a small file placed on your device by your web browser. Cookies let a website recognize you and remember things like your cart and your preferences.
- We use cookies to keep the store working properly, including your cart and checkout.
- We use cookies to see which pages are being used, which helps us analyze traffic and improve the website.
- A cookie does not give us access to your computer or to any information about you other than the data you choose to share with us.
- We use cookies and similar technologies from advertising partners, including Google and Meta, to measure our advertising and show you ads for our products on other websites and apps.
You can choose to accept or decline cookies. Most web browsers accept cookies automatically, but you can usually change your browser settings to decline them. Declining cookies may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites. Once you use these links to leave our site, we have no control over the other website. We cannot be responsible for the protection and privacy of any information you provide while visiting those sites, and they are not governed by this privacy policy. Please review the privacy policy of any website you visit.
Your choices
- Marketing: When you fill in a form on our website, look for the box you can check to indicate that you do not want your information used for direct marketing. If you previously agreed to marketing, you can change your mind at any time by using the unsubscribe link in any of our emails or by contacting us.
- Access: You may request a copy of the personal information we hold about you.
- Correction or deletion: If you believe any information we hold about you is incorrect or incomplete, or you would like it deleted, contact us and we will promptly take care of it.
Changes to this policy
Waldoch Customs may change this policy from time to time by updating this page. Please check back occasionally to make sure you are happy with any changes.
Questions?
We're happy to help. Reach out to our team or write to us at the address below.
Waldoch Customs
13821 Lake Dr NE
Forest Lake, MN 55025